Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and company details when you contact us, subscribe to updates, or use our products including CeoClaw, Gang Sheet Pro, Upload Pro, Maya Phone, and MayaHelp.

We also automatically collect certain technical information when you use our services, including IP address, browser type, device information, and usage data, to help us improve performance and security.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; respond to your inquiries and support requests; send you product updates you have opted into; and protect against fraud, abuse, and security risks.

We do not sell your personal information to third parties.

3. Sharing of Information

We may share information with trusted service providers who assist us in operating our services (such as hosting, analytics, and payment processing), subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights, users, or the public.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

5. Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

7. Cookies and Tracking

Our websites may use cookies and similar technologies to remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings; disabling them may affect some functionality.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date below and, for material changes, provide additional notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected] or +1 (469) 430-1168. Neural Matrix is based in Texas, United States.